Atlantic Remodeling Group LLC

Atlantic restoration came and was paid nearly $80,000 to replace cabinets from water damage and redo my floors. It has been not even a year now, (just about) and the floor is coming up in several different places. When you walk on the taped areas you sink down into the floor because it's not supported correctly underneath and or the and floors come up when you step on them. I have called Atlantic restorations twice now. Gabby took my information down and I have yet to receive a phone call back. Clearly they're waiting for the warranty to go out so they don't have to come back and fix the work that they did, that was horrible to begin with. It took 6 months, and 90% of the time the workers didn't show up when they were supposed to. I took a lot of time off of work to be home for them and they never showed up. It was very frustrating and this happened at least 3 times a week. They ruined brand new furniture, stair rugs that they had to replace because the workers ruined them which were also brand new, and a ton of miscommunication. I would never go through this company again. It looks good on the outside when they finished but the work wasn't done correctly. Therefore it's already a mess and I can't get a simple phone call back. I had people come to my house that didn't speak English and thought I didn't have cameras or translation apps running and have them recorded to this day; talking very crude about myself and my husband (as well as making sex moaning noises and laughing). So much so as the flooring company was fired and assured me they would never be back. The crew was ran by a man named flabiano. The project manager David was completely incompetent. I would never run a business like this. Im asking for a phone call back to have them come fix what I would assume to be sufficient for what was paid to the company. Not to mention the budget was completely incorrect and had to have my insurance company intervien because money wasn't adding up for the work that was done or items bought. I kept receipts for everything from plumbing to the cutting board ordered and somehow my money was gone weeks before the project was complete. I will say that some of the employees were amazing. Like Travis who did the cabinets was very talented. Tim, the electrician was good as well.

Our kitchen remodel was a complicated one in that it was a mix of both insurance payoff and “private funds” since many upgrades we wanted were out of the scope of the insurance payout. Couple that with the facts that every time a wall was opened or the floor removed, either asbestos or mold was discovered, leading to many insurance related delays. Through it all, our project manager, Gabby Radin, was the bright spot through all of this. She was in our corner the whole time fighting for the maximum insurance payout, keeping me abreast of all of the work scheduling, doing her best to accelerate whatever she could, and most of all, she made herself available 24/7 via text. She knew how important the kitchen remodel was to my family and made us feel we were her top priority. Another neat thing Gabby did was to give us the 3D rendering of what our kitchen would look like, which gave us the opportunity to revise things before any work was done. There were times, though, when the insurance and company policies did frustrate us and caused a number of delays throughout the remodel, but again, Gabby made sure to do everything in her power to shepherd things along. The end result was literally the kitchen of our dreams - as my wife said “what I’ve always wanted since we moved here 20 years ago”! So we went from 70’s chic to a modern kitchen as you can amply see in the before and after pics.

I cannot express how much gratitude I have to this company for fixing our dining room. Before we met with the team, I was having real issues with the insurance company. The team took over immediately without any hesitation. This team is excellent when it comes to finishing any project and do not play around when it comes to the level of professionalism they bring. Big shot out to Ryan Jehnings for overseeing the entire project, keeping me up to date on progress, and being available for any questions. It has been a pleasure working with this company. I look forward to working with this team again.

Atlantic was wonderful to work with replacing my porch after not 1 but 2 car accidents! They helped deal with the first driver's insurance company and navigate the claims process with us. When the second accident happened six months later during construction, they worked with us to get it resolved quickly and affordably. And the rebuild is so beautiful! They listened to my concerns about aesthetics and took my critique of craftsmanship seriously. Thank you Atlantic, my new porch makes me very happy!