Scott Family Plumbing

Outstanding plumbing service! In the past, they installed a new water heater for me, so I knew just who to call when I hit a snag replacing a shower valve recently. I couldn’t get the job done myself, so I reached out to one of their plumbers after hours, expecting to leave a voicemail. To my surprise, they picked up right away and said they could be at my house in about an hour. True to their word, the plumber arrived promptly, expertly installed the new shower valve, and had the water running again quickly. My family was so happy to have everything working perfectly by morning. I’m always impressed by their professionalism and quick response. This team is my go-to for any plumbing needs!

The plumbers did an outstanding job in my home in New Britain. They showed up right on time and were very professional throughout the whole process. First, one of the plumbers replaced my old water heater and set up a new one. They made sure to leave the work area spotless, cleaning up all debris before finishing. The next day, another plumber came to help run a new water line and install a shut-off valve box for my refrigerator. They also replaced some old, corroded pipes under the crawl space. Both plumbers were friendly, knowledgeable, and made sure everything was working perfectly before they left. The price for all the work was very fair, and I am extremely satisfied with the results. I will definitely call this plumbing team again for any future plumbing needs in my home.

On a quiet evening in New Britain, we were startled by a loud alarm coming from our basement. It turned out to be our water leak detector going off, letting us know there was a plumbing problem. We found out we had a serious leak and had to shut off all the water in our home until we could get help from a plumber. We started searching for plumbing services and chose Scott Family Plumbing because of their great reputation for quality and fair prices. Even though it was an emergency, we expected to wait a long time. But to our surprise, we got a call back very quickly. The owner was very understanding and said he didn’t want us to be without water. He came out as soon as he could, installed a new shut-off valve in the right spot so we could have water again, and gave us helpful advice about our hot water heater. We really appreciate the fast response and caring attitude. The work was done well, and we felt like we were in good hands. We highly recommend this plumbing company to anyone in the New Britain area looking for reliable and friendly service!

We recently moved to New Britain and needed a reliable plumber. We called a local plumbing service, and one of their plumbers, , arrived right on time. The dispatcher kept us updated about when to expect him, which was really helpful. After we explained the issue, quickly got to work and replaced the water valve behind our refrigerator, as well as installed a new connecting hose. Everything was done quickly and professionally. We were very impressed with how fast they responded and the quality of the service. This plumbing company will definitely be our go-to choice from now on.