Atlanta Chimney Work and Repair

I recently had the pleasure of working with Atlanta Chimney Work and Repair, and I can't recommend them highly enough! The technician who came to inspect my gas insert fireplace, which had not been turning on, was exceptional. While several other companies attempted to upsell me on unnecessary upgrades, this technician conducted a thorough inspection and quickly discovered that a loose wire in the light switch was the root of the problem. I had received estimates from other companies for thousands of dollars' worth of repairs, but Atlanta Chimney's solution was refreshingly straightforward and cost-effective. My total cost was only $100, which included a brand new switch! I also want to highlight the professionalism of the entire team. The office staff were incredibly nice and helpful, accommodating my schedule even after I had to reschedule the appointment twice. Plus, the technician called to let me know he was on his way, arriving punctually and maintaining a courteous demeanor throughout the service. Overall, I would definitely use Atlanta Chimney Work and Repair again and will happily recommend them to all my friends!

I had an excellent experience with Atlanta Chimney Works for a full chimney cleaning and inspection. From the very first phone call, their customer service was professional, friendly, and easy to work with. Scheduling was straightforward, and they showed up exactly on time, which I really appreciated. The technician took the time to explain everything before starting and was extremely thorough throughout the entire inspection. He showed me photos from inside the chimney, explained what was in good shape and what needed attention (without any pressure or upselling), and answered all of my questions patiently. You can tell they really know their craft and take safety seriously. The cleaning itself was spotless — they used drop cloths, sealed the area properly, and left my home cleaner than when they arrived. No mess, no dust, no hassle. I also appreciated how honest and transparent they were about the condition of my chimney and future maintenance recommendations. If you’re looking for a reliable, knowledgeable, and professional chimney company in the Atlanta area, I highly recommend Atlanta Chimney Works. I’ll definitely be using them again for future inspections and cleanings.

I had a very positive experience with Atlanta Chimney Work and Repair. From the initial scheduling to the service visit itself, communication was clear and professional. Pricing was explained upfront, and there were no surprises or pressure during the appointment. The technician arrived on time, spent an appropriate amount of time inspecting the fireplace, and walked me through what he was seeing and why it mattered. I felt informed, not rushed, and very comfortable having them in my home. Everything was handled respectfully, and the area was left clean when they finished. As a homeowner, and business owner I value transparency, professionalism, and clear communication and that’s exactly what I experienced. I would absolutely recommend them and would use them again without hesitation.

I had a very poor experience with this company and would not use them again. Unfortunately, I did not see Dorian’s review before this service call as my experience was almost identical with the technician, Niv, as well as the office manager, Ruby. First, they appear to operate under two different business names, which was confusing from the start. After booking, I received repeated calls and messages from multiple phone numbers, which was excessive and unprofessional. More importantly, the technician’s visit was extremely rushed. Based on both the tenant’s account and the time-stamped text messages, the entire service call lasted approximately 15 minutes — for a three-story townhouse with a rooftop fireplace. The technician came in, stood in front of the fireplace briefly, and then left. The written diagnosis was inaccurate and internally inconsistent, and it did not align with what was actually happening at the fireplace. As a result, the $99 inspection fee is money wasted, as it provided no real value or reliable information. Same experience with the office manage Based on this experience, I would not recommend this company and will not be using them again.t