BDS
Poor service from start to finish. The technician was unable to communicate clearly about the problem or the work being performed, which made it difficult to understand the diagnosis or ask questions. The company relied on translation apps instead of sending someone who could explain the repair in real time. I was charged over $700, and the appliance still wasn’t fixed. I ultimately had to hire another provider to resolve the issue. Customers deserve competent technicians, transparent pricing, and clear communication. Unfortunately, this experience fell short on all three