Air Experts Heating, Cooling and Plumbing

We had a great experience with Justin who sold us the HVAC’s, and Tony and Christopher who installed them from Air Experts. They were extremely professional, knowledgeable, and punctual throughout the entire process. The HVAC installation went smoothly, and they took the time to explain everything clearly and make sure we were comfortable with the system before they left. What really stood out was their responsiveness — when we had a filter issue afterward, they came back promptly and resolved it quickly without any hassle. It’s clear they truly care about their work and their customers. Highly recommend Justin ,Tony and Christopher from Air Experts for anyone needing HVAC services!

if i could i would give zero! if you want someone to NOT communicate and take your money and run go for them! i have had several issues with this person even down to posting my home when i stated please do not do that privacy reasons. they have worked on a custom fence that i paid 95 percent up front and was told it would be done in 3 days, currently still is not finished ! while the job was going on demetrius asked me to take pictures of the guys working because they weren’t working to his liking ! MY neighbor who introduced me to Demetrius did not end up using him because they stated he was playing games hard to get in contact with and they felt they were “chasing him to give him money. ” Before i even found out they were not using him because he was unprofessional i already had given my deposit of a check which was cashed already i choose to give him a chance because he was up and comming and was not yet giving me the run around . I should have went with my Gut. The neighbors pointed out when the work was finish that the fence polls were not even around the same height , ( check pictures )and stated it’s not even a good job for all the money spent, as a professional he should have saw that before presenting the final finish. i told demetrius , he did come back and cut them! i did have to stand with him and point out each poll! that isn’t professional in my eyes also. I did tell demetrius it was the neighbors who pointed it out and he started to act a bit belligerent stating he can come back here into Mr John’s face and handle it like a man” he was super upset that i told him the neighbors stated was a bad job and i understood a little bit not to the point to express it that way to your client. The door for the fence kept falling down( dragging on the floor and demetrius brought armondo to my house to fix the door several times and he came at 4 pm and worked on it till 7 pm until my ex husband told me he doesn’t want anyone at our home at those hours. we felt uncomfortable because the workers were stating they are not getting paid to work so they need to stay i argued them down to get-off my property payment is from demetrius not me. He was very upset stating demetrius is NOT paying him ! Demetrius hired an outside contractor to fix our gate which he did a great job at rebuilding it. I discussed with demetrius that the gate still drags and that i would like the caps for the fence i am given the run around. I offered an alternative which is rail slips ((he had no idea what they are as a “professional”) he told me to count the slats and let him know how many do i have.I gave him a count even though as a professional your suppose to do that i am just a paying customer. I have called several times and he has ignored i wanted the job completed but now i have to pay someone else to put the caps on and slip railings!

We recently had Air Experts provide a quote for a full HVAC system replacement, and our experience with them from start to finish was exceptional. Megan made scheduling simple and stress-free, and Craig, the comfort advisor who came to our home, truly stood out among the six contractors we met with. His approach was refreshingly genuine — he took the time to understand our situation and needs, clearly explained our options, and guided us in selecting the system that was the best fit for us. At no point did we feel pressured, which was a huge plus. After presenting the quote, Craig remained accessible and responsive to all our follow-up questions via phone and text. We found Air Experts’ pricing to be both transparent and competitive, but what really sealed the deal for us was the exceptional service and professionalism shown by both Craig and Megan. They made us feel confident and taken care of throughout the process. On installation day, Dominicio and Richard did a fantastic job — they were friendly, efficient, and thorough. The new system is a massive upgrade from our old one, and our home now feels like a completely new, more comfortable space. It’s clear to us that the people at Air Experts truly make the difference. We’re extremely happy with our decision and highly recommend them to anyone in need of HVAC service or replacement!