Michael Biscotti
I did my homework. Researched online. Went to showrooms. Had various salespeople give presentations in my home. I was clear about what mattered most to me. Price was important, and quality and reputation even more so. My conclusion: The Okna brand windows were my top choice for quality, workmanship, design and competitive price; and Action Windows and Siding of West Hartford was the company I wanted to do business with. Straightforward and honest presentations by both Lenny (manager) and Greg (salesperson). I decided to include replacement of front and back doors in the project, and Greg assisted me in choosing from their excellent selection of quality products. My choice was later confirmed by excellent installation in every room in my house, and by stellar customer service, including completion of paperwork required to receive my energy rebate due to Okna's Energy Star rating. Additional comment 1/28/2026 Today Lenny sent an installer to change the front storm door handle, which was the wrong color. It was a tiny detail, but it was important to me. Another company might have ignored my request, but not Action Windows, a company of integrity and superlative customer service!
