Wood Floors by Beto, Inc.

My first experience with Wood Floors by Beto was in the early 2000's when they installed my living room floor. Then in 2007, they installed wood flooring in my master bedroom. Both experiences were professional and seamless. Fast forward a couple of decades and a busted water heater and I am so happy to have connected with them again! Everyone in the office is so kind and professional. Maribel answered all my questions and put me at ease. Beto Jr. was just as I remembered him and he is still just as prompt and courteous as could be! This time we were able to install beautiful hardwood flooring throughout my entire home- for me this was a dream come true! The work crew led by Edgar arrived promptly every day, communicated with me, and were very respectful of my home and space. I work from home and was worried about noise and/or interruption but had no reason to as the job was done by experts. If you want professional quality hardwood floors in your home, this is the company to hire.

We experienced a leak in a foyer bathroom that resulted in water damage to a small area in the master bedroom. The floors were installed by Wood floors by Beto 3-4 years ago. When I called on Monday, Beto, Jr. remembered us and asked how we were doing. He is very friendly. He came the next day (Tuesday) to see the damage and said he would check on the availability of the wood flooring. Later in the day, he called back to say he had the wood necessary for the repair. We scheduled the repair for Saturday, which completed without issue. I highly recommend this company for initial installation of wood floors. They did a very professional job installing the initial wood floors in three of our bedrooms and also in the repair. Can't say enough about what a great company this is!

I would recommend Wood Floors by Beto. It is a rare and refreshing experience to deal with honest people. Through my experience with them I met some of their family, as it is a family ran business. Beto Jr. came out and gave me an estimate based upon what we could be seen and gathered at the time: the house is 112 years old. A substantial deposit was left on a Friday afternoon at their store and the work begain the start of the following week. The crew arrived and was courteous throughout their stay. After enough demo was done on enough of the house to obtain a more accurate picture, it was determined that due to the condition of the floors the plan could not executed as planned. This is when I simply held my breath to see the outcome. Most companies would push hard for the up sale or attempt various methods to keep the deposit: not Beto. No they explained the circumstances. Finished the demo and left the place ready for whatever I wished to do. Turns out I ended up going a different direction and I let Beto Jr. know. Beto Jr. followed up on the matters and provided me with reasonable price for the work done then timely returned the difference on the deposit. No games. Just straight forward honesty.