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Mark came out and met me to carry my vacuum into the shop. I explained what was going on with it and that it was probably just a belt. He called me two days later and said it was ready great service and he even carried the vacuum out to my car and put it in the car. Excellent service!!
Vac City is the best! I’ve never taken a vacuum to be fixed before so I didn’t know what to expect. I didn’t have high hopes bc internet reviews of my Shark navigator described them as not easily fixed. The owner figured out the issue instantly and went in the back to find the part. He didn’t have one that would work, so he fixed the broken part by hand. It works just like new now, and he took the time to show me what he did. He didn’t charge me for the service, which was really generous. I couldn’t be more thrilled with my experience.
If you want the very best advice on anything to do with vacuum cleaners, you will NOT FIND A BETTER & MORE HONEST PLACE to go than Vac City!
I bought a a Royal steam vac from Vac City well over 12+ years ago as I had originally brought a Hoover steam vac in for repair. (Lasted 2 years with minimal home use 1 dog, no kids) Of course the Hoover was beyond repair, but I was recommended the Royal steam vac as a product that would not break & last for years. It cost $300+ & they offered me $50 trade-in at the time so I bought it.
After 12+ years of use and ZERO replaced parts, the Royal steam vac is STILL WORKING STRONG! Vac City was so correct as this Royal steam vac has been everything they said plus longevity.
If you want the best advice and service when it comes to vacuum needs, pay the little extra & buy from Vac City. You will not regret it!