Foster Plumbing & Heating

I had an issue with my HVAC heating system in which I was without heat for 4 weeks. I had service requests in with 3 additional companies that were not successful in confirming and diagnosing the problem. Foster Plumbing came out to look at my heating system, diagnosed the problem using a camera scope and fixed it all in the same day. I HIGHLY recommend this company to anyone who experiences issues with their HVAC heating systeam. They are precise, knowledgeable and thorough as well as professional. The technician came prepared with options to fix the issue which was a plus!

I was happy to use Fosters from a recommendation. They came out and did the work. There were some hiccups like since we had an outside pipe collapse which was repaired but the yard was left a mess. After replacing the pipe, they did not quality check their work since the next time we flushed the toilet inside, it backed up immediately. Come to find out there was a secondary pipe that collapsed under my slab. When repairing this pipe, they had to go from teh flange of the toilet and ended up linking it to the first pipe that was replaced. After all the contruction work was done by Fosters, floor and drywall replaced, we went to have the replacement toilet installed. ****THE FLANGE THEY INSTALLED IS ONLY A 10" ROUGH IN**** I'm not a professional so we did not know to ask any questions, but why in the world would you put in the flange at 10"? I wasn't given an option for the standard 12" of today. As you can see in the picture, EVERYTHING was ripped out. So now we have minimal options of a toilet. After multiple toilets, this is the smallest we can find and it is ON THE WALL. There is no gap behind the toilet, the lid is already rubbing paint off the wall. We are absolutely frustrated and disgusted at this major oversight. We are contacting Fosters today and will see what the resolution is. This post will be updated afterwards with what they told us. Edit 1: 11/11/25 I called over 24 hours ago and still no response. I spoke with Amanda, the receptionist, who said the guy I need to talk to is in a meeting. This is a pretty long meeting! I wonder if they will even stand behind their work.