Total Air & Plumbing offers heat pump repair, drain cleaning, pipe repair, and water heater repair in Plano.
Total Air & Plumbing offers heat pump repair, drain cleaning, pipe repair, and water heater repair in Plano.
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3 public reviews
I tried two other companies before calling them. None was able to even diagnose properly. They are very professional, and my tech came in did this fix really quick , I am very happy that I call them and I am not gonna try any orher vendor for my Hvac. Thank you Total air & Pluming team.
I just had the best experience from Total! So let me set the stage. Our heat had been out since last Friday. I thought I could fix it myself (lol). I messed around for the first few days of the week as “Dall-Aska” was fast approaching. Wednesday night I gave up and called Total. The answering service was very nice and took my info down. Even offered for someone to call and set up an emergency service that night. Not necessary yet. Got a call first thing Thursday morning that someone could be to my house by 10am that morning look at it. Mekonnen Taddese showed up right on time. Within no time he identified my 30yrs old furnace had a bad circuit board and would be 1/2 the cost of a new unit if they could even source the board. Now remember that a huge arctic front is coming and will be here Friday night and I have no heat in my house. I said “Let’s do it if you have it in stock”. By noon Jacob Stoup shows up and presents the very fair proposal and scheduled the install for the next day at 1pm. Osvaldo Perez and his team showed up right on time, covered all my carpet, installed the new unit and was out by 4pm. Dall-Aska blows in Friday night and we were roasty and toasty at home iced in for the next several days. The Total team saved our lives!!!!
We had an issue with the AC system producing a burning smell while being 10 degree cold weather outside. The technician came out and diagnosed the issue in less than 15 minutes leading to us finding out that one of the main power terminals smoldered. He fixed it in about 10 minutes and had us back to a warm house. We asked him why this happened and he was very knowledgeable on how that may have happened.
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