Tire Outlet Repair and body

I am a car enthusiast and I have been coming here for 20+ years for tires for every type of vehicle. They have excellent pricing - period. Costco, Mavis are all typically 10-25% more. Last week I called with a rare size blown-out tire, 245-30zr20, and they got a replacement same-day. In fact, they told me on the phone if I could wait 1 or 2 days that the price would be less because they could get the tire from a cheaper, more distant warehouse. In the end they installed the same-day more-expensive tire at a better price than TireRack delivered-only. That story is just the most recent of my 20 years' worth of similar. With that said, I must say I was genuinely surprised to read some of the other reviews on here. I have had tires put on some pretty mediocre, (think "beater" Integra), as well as some nicer ones, (Evo 9, Type R), and I never felt like I was treated any differently for either. Every set of tires I had put on came out perfectly balanced and road like a brand-new vehicle. Some possible explanations / consolation to the reviewers that weren't happy... If you have a damaged rim, trust me, no amount of balancing or mounting will fix that... Tire models and names change more frequently than you'd think; do a quick cross-check if you're recommended something different than what you have, but these folks never steered me wrong... OEM-spec tires always cost more because that's what the car came with, but there's no reason to replace with the same... Listen, we all have tough days at work, and not that it gives anyone a "pass," but you never know what's it's like in the other person's shoes.