Clutch Powersports

My friend recommended Clutch Power Sports to me so I decided to give them a shot. I live out of state to put things into perspective. I called and the staff told me to come in for my tire change & wellness check. When I arrived to the shop the owner and staff greeted me with professionalism and friendliness. I was offered water which was a first for me when coming into a shop for some work. The calm demeanor and confidence gave me a sense of security that CPS knew what they were doing. I was in and out same day, they have a lot of cool bikes and customers coming in and out, the shop even has a dyno. 10/10 customer service & work, I will be coming back for a clutch job and regular service. Thank you Update*** September 2024: I returned to get my brakes and fluids replaced. As I was waiting I was able to watch the owner work, not only did he do my service incredibly well and fast he did 5 other bikes back to back. I will be returning to do my air filter and clutch plates soon. Thank you

Hi, I didn't think I was going to have to do this, but I can't stay silent. A few weeks ago, I took my minibike to this place to get it checked out. They checked it out and told me the cylinder and piston needed replacing. I bought the parts, and when I took them to the shop, I realized they had scratched my gas tank. All the plastics on the bike, including the gas tank, were painted in April, two months before I took it to them to be fixed. When I complained to the owner, he wanted to make it look like I had brought the bike like that. So I asked him to check the cameras, and he told me the outside cameras wouldn't show the scratched part of the tank. Then I realized there was a camera inside the shop that looked exactly where they placed my bike the day I brought it, and it was clear that I had brought it without any scratches. I asked him to show me the video from that camera and he told me then that they were going to repair it, because he realized that that camera was going to confirm what I was saying. When I went the next day I realized that they had put a protective cover over the scratched area and I told him it was already repaired. I told him I didn't want that, that I wanted my motorcycle just as I delivered it to them. He told me that with that cover the scratch wouldn't be visible, and I told him no, that I knew the scratch was there anyway, that I wanted my tank just as I delivered it to them. In the end, I called a bodywork friend of mine who owns a bodywork shop and he charged me $150 to repair the tank, then the owner deducted the $150 from the total price of the repair. When they called me a few days later to pick up my motorcycle, I took the motorcycle, test-drove it right there, and mounted it in my SUV. I took it with me because all I wanted was to get out of there. When I got my motorcycle out of my SUV yesterday, I realized that they had scratched the seat, the big fender, and to top it all off, they even marked one of the seat bolts as not belonging to my motorcycle, and they removed the original one. Maybe they thought I wouldn't notice. What you don't know is that I made a video of the motorcycle before giving it to them, and that I even put all the original bolts back on the same day I took it to them. Finally, I forgot the parts they changed on my motorcycle there, and they didn't even call me to tell me, but I don't want them anymore. If you want to take your motorcycle there, think twice. Here's how my motorcycle was the day I took it there and how it was delivered. And just in case, I have proof of what I said about the conversations when I complained about the guy, since my glasses record audio and video, and every time I went, I had them on for that very purpose, in case you want to refute me. In short, I don't recommend them at all. Horrible service. The worst experience I've ever had in a mechanic's shop.

Carmine at Clutch Powersports is the real deal. I brought him a Harley that had been sitting in a garage for years, and he treated it — and me — with serious care and respect. He walked me through every step of the process, sending photos along the way so I understood what was going on. He solved the check engine light issue quickly by cleaning the spark plugs and connectors, and also cleaned/lubricated the belt, cleaned the air filter, changed the oil, and flipped my mirrors down for a sleek look. Not only that, but she got detailed on the way out AND was ready by the end of the day. What could’ve been a stressful experience felt totally manageable thanks to his transparency, speed, and know-how. If you’re looking for someone who won’t cut corners, communicates clearly, and genuinely cares about getting your bike road-ready and safe, Carmine’s your guy. Couldn’t recommend Clutch Powersports more. Will definitely be coming back for routine maintenance.