 The Mac Guys - Apple Authorized Service & Sales

I've been dealing with The Mac Guys since its beginning, and have consistently experienced high-level technical and customer service. When an employee does not know or isn't sure, she/he promises to research my question, then gets back to me, almost always with a workable resolution to the problem. If their staff cannot answer my question, she/he recommends a source. Andrew has visited my office over the years for equipment and connectivity issues (new printer connectivity, software upgrades I was not aware were necessary--and on printers that I had not purchased from The Mac Guys) and solved the problem. Could I get a slightly better price at a high-volume store some times? Yep, but I prefer to buy Apple products from The Mac Guys. The price difference is inevitably minimal, and I can count on their services promptly.

I have been associated with the Mac Guys for over 20 years - most likely since their beginnings in a much smaller operation. At that time the Mac Guys supported our local school beginnings in computer training and use. During those early years, we were totally cared for and generously trained/helped in all areas. After retirement, I continue to count on their expertise and superior customer service to purchase appropriate new equipment, protect my files and learn new upgrades. This is a full service operation with the customer’s best interest in mind. I travel from Minnesota over 25 miles to seek their services and will always do so! You will not be disappointed in the Mac Guys (and girls!) Barbara Wynn, retired Corporate Trainer and Computer use teacher

We have been customers of the MAC Guys for over 20 years. We have relied on the expertise of the staff through phone calls or by going into the store. They always take the time to explain and walk us through what we need to know to get the most out of our computer and also answer questions if we think we have received scam emails. They have held informative classes in the store on how to do the newest things on our computers. It's been nice to be able to purchase printers from them and they come to the house to install the printer and give a tutorial on using it. We are very lucky to have the MAC Guys in our small city as we get a hometown connection with the staff which you would not get in any other large city. A big THANK YOU to Andrew and his staff !