TemperaturePro Inland Northwest

I never write reviews but felt like I needed to for Temperature Pro. Our heat pump quit working and called in a service call. They scheduled for a tech to come out the same day, actually within a few hours. The tech was efficient and professional, explaining to me the problem and had it up in running in no time. I have worked as a tech for 45 years in a different field and have literally worked with dozens of tech, some good and some bad. I felt our guy was knowledgeable and trustworthy, something you don't find everyday. This guys are awesome!

I requested assistance with Haley about our heater not running, She scheduled us right away, in fact the same morning as requested! She was polite and enthusiastic to assist. Kenny, the technician showed at the time scheduled, was very polite and determined the issue with the heater quickly. He had the part in his vehicle and had us back up and running in no time I can’t express how professional, timely and knowledgeable the whole team at Temperature Pro was! We have heat again!

Heater went out in the middle of the night and I was turned down by another company. I did not want to use the big name companies, so I chose TemperaturePro since they had such glowing reviews. Thank you Haley for getting me scheduled in such short notice! An even bigger thank you to Kenny! He is super professional and you can tell he knows what he's doing. He diagnosed the problem with a multimeter, found the problem right away, and even had the part readily stocked in his work van. Kenny is easy to be around, and he let me and my dog hang out to watch and chit chat. He found some other things that needed attention in the future (that we are going to take care of with this company) but I didn't feel pressured in any way shape or form. We ended up doing a subscription where they come out once a year for inspection, a discount on parts, preferred scheduling, etc. and it comes out to less than $19/month. I only wish I found them sooner because this could have been prevented! Big thank you to Kenny!