Superior Service A/C, Electric & Plumbing

This is a great company to do business with. We had a A/C problem and a relative recommend them. They had a tech to our house fast in less then a day. He was able to find the leak in our system very quickly. After finding the problem he gave me a quote on repair but also discussed the issues with fixing a 17 year old R-22 system. Over the next couple of days I had the owner of the company work with me on a new replacement system. He was great to work with and spent a lot of time working with me on my new system. I had 6 companies quote my replacement system and decided to go with Superior Services due to them being able to provide the RUUD 20 SEER variable heat pump system that works with my home automation system. Once we decided on the system they were able to schedule installation within days. The techs that did the install were great. They took care to cover my floors and walls, and did a great job of clean up. They had the install completed in under 9 hours and the new system works great.

I recently finished building a new construction house and hired Superior Services to install all of the electrical wiring and the AC heat pump and compressors. Herman and his crew did an outstanding job and I'm so happy with the work that was completed. They were easy to work with and if I had any concerns Herman would call or meet me at the house to answer my questions. I'm really happy and would highly recommend their services to anybody building a house. Dan K Slidell

Let me start by saying I have a very busy schedule. We bought a house from Fannie Mae and they did the wiring in the house and installed a new electrical box. We when first toured the house they had some rooms not even hooked up for the lights to work and they hooked up the stove wrong. They were called to finish the job and change out the plug. All they did was make the stove work with the old wire and still charged Fannie Mae for the work they didn't do. We wanted the kitchen outlets changed more recently and called on a Thursday to have them changed. The secretary stated they were busy until Tuesday but would call me back the next day. I had to wind up calling them back the next day and asking to make an appointment. The secretary said since we didn't make anything solid they would come out Saturday. I was thrilled. We made sure one of us was home in the time slot that was decided on. They said they would call an hour before and we never received a call. I understand if people get held up at other jobs but we were the first one scheduled that day. What it boils down to is they have the worst customer service I have ever encountered. They need to be better at communicating and make sure they let the customers know if they are not going to show up to a appointment that the company as set for the customer.