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Fence Repair
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Every aspect of getting a new fence for our 0.5 acre was smooth thanks to the entire team at Superior Fence & Rail. Initial discussions with Jeff led to clear approach and budgets, and permit approval, finances, etc. were all super easy with Amy! Then installation with Jose and entire team knocked out our massive fence in just two days including two gates. Clean up, attention to detail with height and fence locations, walk through prior, and sign off afterwards just speak to their quality approach. Their pricing was also best with 3 quotes compiled. Don't think just go with them! 10/10 recommend!
From start to finish Superior Fence & Rail of Milwaukee outdid themselves.
1st- Setting up an estimate was simple.
2nd - Jeff who came to do our estimate was kind, professional and knowledgeable. He mentioned details that other estimates did not. After we received it, Jeff followed up. I appreciate that.
3rd- Once we accepted, Amy was up next on the support staff. π She was also kind and professional. Amy kept me informed on next steps and what to expect with installation. Not once did I wonder what was next. She was on it!
4th- Time for installation. Jose and Caesar (brothers) did AMAZING work! Those guys impressed me by the way they respected the property and cleaned up afterwards. Itβs like they were never there. This was a pretty big job in my opinion and they finished in two days. I expected three. They worked flawlessly together and communicated small details that I needed to know. The weather was a bit cold and windy yet they still hustled! The fence looks absolutely stunning. Before we and a fence that came with the house and it was wood panels from a big box store. They were old and falling apart. Not quality at all. Now the white vinyl stands out. I could not be more pleased with the results. Thank you to all involved for making our experience one that stands out and was truly SUPERIOR!
I would recommend them to anyone looking to add value to your home or business.
We worked with Superior Fence and Rail to design and install a fence at our home this summer. It was a unique design request, and once a glitch or two was resolved, the fence installation was completed to our 100% satisfaction. It is gorgeous and exactly what we had envisioned for our home. I mention the βglitch or twoβ more to highlight that the resolution was quick, professional and we were treated as if we were the most important clients they had ever had! The professionalism, the calls and conversations that happened until we all saw and agreed on a good path forward, the respect and acknowledgement of miscommunication on their partβ¦ that all goes a long way with us! Customer service like this is rare these days and EVERYONE that we worked with at Superior Fence & Rail has exceptional customer service skills. The fence itself exceeds expectations. We went with a gorgeous white cedar shadow box design and the quality of wood and the precision we saw go into the measurements / installation / etc were just beyond. Jose and his crew were polite, so friendly and worked harder than Iβve ever seen 3 men work! It was hot and SO humid and they just kept going for 2 sold days. We are very thankful to have found Superior Fence & Rail, HIGHLY recommend them and will be having the other side of our property fenced by then in the spring. Thank you!