Mina Zhai
We are tenants and recently had an issue with our HVAC system after welcoming our newborn baby. The temperature in our home was very inconsistent — the master bedroom was heating while the two other bedrooms were blowing cool air, which made it difficult to keep the house comfortable. Andrew Trujillo from Sierra Air Conditioning and Plumbing came to help us, and he was absolutely wonderful. He was very professional, patient, and took the time to carefully check the system and explain what might be causing the issue. There was also a chirping noise in the house from a fire alarm, and even though it was a small thing, he kindly offered to help replace the battery for us. That level of care really meant a lot, especially with a newborn at home. We truly appreciate his professionalism and kindness. Even though we are just tenants and not the homeowners, he treated us with respect and took the time to help. Andrew provided excellent service and a great experience. Highly recommend!