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13 service profiles
Heating Contractor businesses and related repair services are available around Freeport, ME.
5.0Rating
3Reviews
5Photos
7Services
About this business
Royal River Heat Pumps provides residential and commercial heat pump installation, specializing in Mitsubishi Electric ductless mini-split and ducted heat pumps. Royal River Heat Pumps also offers heat pump maintenance and repair services. Royal River Heat Pumps is an Elite Diamond Contractor recognized for technical expertise and local service.
Heating Contractor
Services
Services and categories listed for this business.
Heating Contractor
Residential Heat Pump Installation
Commercial Heat Pump Installation
Heat Pump Maintenance
Heat Pump Repair
Ductless Mini-Split Heat Pump Installation
Ducted Heat Pump Installation
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Questions & answers
Helpful answers
Quick answers from this business profile.
Royal River Heat Pumps is a heat pump? +
Royal River Heat Pumps explains that a heat pump is a multifunctional appliance that transfers heat from one location to another, providing heating in winter and cooling in summer while also dehumidifying and cleaning indoor air.
How does a heat pump work? +
Royal River Heat Pumps describes that heat pumps use a compressor, evaporator coil, condenser coil, and reversing valve to move heat between indoor and outdoor coils depending on the season, providing heating or cooling accordingly.
Do heat pumps work when it’s cold out? +
Royal River Heat Pumps states that modern cold-climate heat pumps are engineered to work effectively even in below-zero temperatures by extracting heat from the outside air.
Reviews
5.0
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3 reviews
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Lara-Jane Que
Jul 1, 2025
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5.0
We just received our newly installed heat pumps from Royal River. We are over the moon happy with the whole experience! From having Scott Libby over to our house and spending over an hour going through the various options of locations, pricing, and info about the equipment to the crew who thoughtfully installed it, we are so happy and impressed! The installation crew arrived on time, was polite and gracious, and communicated with us throughout the day’s installation process. I’ve seen many of our neighbors who have heat pumps but what makes Royal River stand out the most is the quality in which they execute their services. Both of our outdo... We just received our newly installed heat pumps from Royal River. We are over the moon happy with the whole experience! From having Scott Libby over to our house and spending over an hour going through the various options of locations, pricing, and info about the equipment to the crew who thoughtfully installed it, we are so happy and impressed! The installation crew arrived on time, was polite and gracious, and communicated with us throughout the day’s installation process. I’ve seen many of our neighbors who have heat pumps but what makes Royal River stand out the most is the quality in which they execute their services. Both of our outdoor units were thoughtfully placed on a platform and the company placed crush rock around the platform to make it look so much more aesthetically pleasing. These little but important touches truly make a difference! The crew was also thoughtful in how they placed drop clothes over our furniture and belongings so no dust or debris landed on them. From start to finish, I could not recommend a better company to help you make your heat pumped dreams come true! Thank you so much Royal River!
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Leigh L.
Dec 19, 2024
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5.0
Royal River Heat Pumps is a class act small local business! From the initial call to schedule an estimate, to the detailed estimate with clear illustrations and expectations of the scope of work created by the experienced sales person, to the day of install, our experience has been extremely positive. The crew that came out for the installation were on time and arrived on the day they said they would come. They were courteous, and worked nonstop to get our beautiful heat pumped installed. They answered all of our questions. When they were leaving they said we are their customer now and we can call anytime for anything.The administrators were... Royal River Heat Pumps is a class act small local business! From the initial call to schedule an estimate, to the detailed estimate with clear illustrations and expectations of the scope of work created by the experienced sales person, to the day of install, our experience has been extremely positive. The crew that came out for the installation were on time and arrived on the day they said they would come. They were courteous, and worked nonstop to get our beautiful heat pumped installed. They answered all of our questions. When they were leaving they said we are their customer now and we can call anytime for anything.The administrators were helpful, efficient, and patient in aiding us with the rebate process. We would highly recommend Royal Rover Heat Pumps to anyone!
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Ashley Zimmerman
Jan 26, 2026
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5.0
Got heat pumps installed in December and so far they are working great. Five total - 9k BTU living room/kitchen on a single zone, 6k BTU finished basement room on a single zone, and all three bedrooms 6k BTU on a multi. We got estimates from multiple companies and preferred Royal River's design - thoughtful, factored in things other companies didn't, and took into account concerns/desires (a couple of the proposed designs from other companies were *bad*, bordering on incompetent, but I won't name names) . And in practice, after having them for over a month, they work amazingly well (kept the whole house *hot* in -15 wind chill last night). I... Got heat pumps installed in December and so far they are working great. Five total - 9k BTU living room/kitchen on a single zone, 6k BTU finished basement room on a single zone, and all three bedrooms 6k BTU on a multi. We got estimates from multiple companies and preferred Royal River's design - thoughtful, factored in things other companies didn't, and took into account concerns/desires (a couple of the proposed designs from other companies were *bad*, bordering on incompetent, but I won't name names) . And in practice, after having them for over a month, they work amazingly well (kept the whole house *hot* in -15 wind chill last night). I appreciated them not oversizing - most of the other companies wanted to put a 12k BTU in the living room/kitchen but Royal River recommended a 9k and assured us it would be more than enough while being cheaper to purchase and run (I also did a lot of online research that confirmed this, with many people reiterating the importance of not oversizing). And yeah, it works *great*. Keeps the room (which is a living room/kitchen with a high-ish cathedral ceiling) perfect, right at the set temperature (70 degrees) while also keeping the rest of the floor warm when the doors are open. We usually have the living room, primary bedroom, and basement ones running consistently, the house feels amazing now. Install was clean and professional. Six people on day one, four the next. Had a small issue the week after when CMP came out to do the service upgrade, he hit a piece of the plastic line hide with his ladder and cracked it. I emailed them and they responded right away and came out quickly to fix it. Over the last month we've learned how to use them most efficiently (set and forget) and they use less electricity than we expected, on track to be solidly cheaper than our oil boiler while keeping the house much warmer and providing much-needed airflow. The Mitsubishi Comfort app works decently well and makes it easy to control all of them from our phones or Alexa. Excited to have a cool and dry house in the summer too. So yeah, I definitely recommend getting heat pumps and definitely recommend going with Royal River.
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