Schaefers Stove & Spa

I highly recommend Schaefers Stove & Spa. Before I bought a new hot tub they provided a lot of advice about maintenance for the old one. When I realized I needed a new one (along with a wood stove insert) Eric came to my house and spent two hours discussing options. He clearly wanted me to have what would work best for me rather than trying to sell me on anything. I decided it was worth the money to purchase these items new as I know Schaefers will help should any issues arise. And, since I have eczema, I went with the Microsilk option which I love. I also appreciated the easy to follow lesson at my house on maintaining my new Marquis spa. Mo is great and helpful. She was even accommodating and unphased when there was an issue with my check. If you’re in the market for a stove or spa I suggest going to Schaefers!!

I’ve been using Schaefers for Spa chemicals and at-home servicing and maintenance for about two years. As I have now learned how to dose my spa myself, I’ve stopped in home servicing but continued purchasing chemicals from them, until now. My last bill I paid in cash and didn’t ask for a receipt as I figured it would be recorded on my account. Jessica claims this was an unpaid $100 and continued to badger me about this to the point where I gave up and they were wasting my time with this amount “owed”. I gave her my card and asked what she was running the card for as I didn’t trust her at this point, she tried overcharging me $160 until I had to restate to her that she had been asking for $100. I will no longer be shopping here due to Jessica’s poor accounting. I have been waiting several months for this error to be corrected!

We bought and had a Lopi gas stove installed through Schaefers as our main source of heat. Eric walked us through what he recommended (we were leaning wood stove), and we are fortunate we went with a gas stove for ease and efficiency. We had it installed as soon as he got the unit from the WA manufacturer (American made local stove, heck yeah!), including recommending and coordinating a plumber to install the gas line. Love our stove, and recommend this company for your stove needs!