A Peterson
When the first cold snap hit Warren, our heater suddenly stopped working. We called a few local companies for heater repair, but some told us they couldn’t even check our system until we moved a pipe near the disconnect box, which turned out not to be true. They also charged high diagnostic fees. Another company said we needed an entirely new heating system, quoting us prices from $2,900 to over $5,000, and a different company even suggested adding a heat pump, with their price being over $4,000. Luckily, a coworker recommended another heater repair company. Todd came out to our house, had no trouble accessing the disconnect box, and quickly found the real issue—a faulty capacitor. He replaced it right away, then checked our system’s levels and found the refrigerant was low, so he added more. The total charge was $354, which included the cost for the new capacitor, the refrigerant, and labor. Now our house is warm and comfortable again, and we didn’t have to spend thousands on a new heating system. Todd was honest, accurate, and charged a fair price. We really appreciated the straightforward service and will definitely recommend this company to friends and family in Warren who need heater repairs. It’s nice to find someone who doesn’t try to upsell or take advantage just because we aren’t heating experts.