Rockford Area Habitat for Humanity ReStore

I have been to this one several times but never needed to go to the restroom. I was told to get the restroom key I had to leave my driver's license or cell phone. There is no way I'm leaving my driver's license with a stranger or my $1,500.00 phone. I am a kidney patient that takes meds that cause me to need a restroom at anytime. Holding my kidneys can be hard. I am senior also. I had to leave and quickly find a restroom. This is wrong!! I will never spend my money at this store again. I will speak about this to other's. I drive over 45 minutes to shop there. NO MORE

As a nonprofit organization, I expected pricing that reflects affordability and community support. Unfortunately, the pricing here is exorbitant—many donated items are priced higher than comparable brand-new products available at major retailers. While I understand that proceeds support a charitable mission, charging more than retail for used or donated goods undermines that purpose. The value proposition simply isn’t there, and it feels disconnected from what a nonprofit resale store should represent. At these prices, it makes far more sense to purchase brand new items elsewhere. Disappointing experience overall.

While I love the idea of having a place like this in town, it's ridiculous that marketing 101 is not on their minds when pricing what they have in stock. I went in to look for a door for my bedroom. I almost fell back when I saw that most of their selection was priced at $100 or above (even for the crappiest door they had) This "over-pricing" was evident in every department. A stained, broke down chair for $150. Now what's going to happen with ALL these over-priced things?? They're going to sit there, instead of being priced "reasonably" so people actually buy them, and then there's room for new donations. They would make soooo much more $ if their stock was priced reasonably because they would sell more things. The world is definitely crazy these days and it seems like these businesses have caught the bug... For all you in the back, "PRICE YOUR THINGS CHEAPER"