Riverside Restoration LLC

I was skeptical about working with another local company because I had recently almost got scammed. So I scheduled an appointment to get a roof inspection and Shawn did the inspection. After the inspection I was told and given a direct number to Samantha in their claims department. They sent inspection quote in to insurance company. Since then they have been very unprofessional without returning calls, her direct number goes to voicemail all day. I got a denial to do a joint inspection with my insurance company and try to explain it to a representative because I got an email. Branon roofing never contacted me to tell me about this denial. When I call they forward me to Samantha who never responds. So I continuously leave messages and no response. Poor communication.

We had a fantastic experience with Bailey from Riverside Restoration. From the very first phone call through the final check after the job was completed, Bailey consistently had our best interests in mind and kept us informed every step of the way. Their team replaced our entire roof in just one day, and we were extremely impressed with both the efficiency and quality of the work. We highly recommend Bailey and Riverside Restoration to anyone in need of roof repairs, siding, or gutter work. Give them a call — you won’t be disappointed!

I had a great experience. Initially, the insurance company moved drastically slow. Kyle was a great customer advocate and worked to get them to show with the adjuster. Ultimately, the claim was approved. Within the week the roof supplies arrived. The installers showed up first thing in the morning, as they promised. The work was done same day. The next day Kyle came to inspect their work. I was very happy overall with the entire process.

The crew just finished my garage roof and they did an awesome job. They were very friendly and worked well together. When they were done they made sure everything was cleaned up and taken away. Let me also add they were here before daylight and ready to get started. My salesman Bailey was so friendly and very professional and willing to help get my roof replaced. He went above and beyond to work all the details out with the Insurance adjuster. I will definitely use them again if needed. Thank You Bailey for all your help! Your company has definitely got a good and caring man in Bailey!!