Contact this business for more details about this service.
Brake Repair
Contact this business for more details about this service.
Suspension Repair
Contact this business for more details about this service.
Auto Repair
Contact this business for more details about this service.
R
Photos
R
Request an appointment
This listing is not claimed yet, so appointment requests are unavailable right now.
This business profile has not been claimed yet by its respective owner and cannot receive appointment requests right now. You may want to call instead with your questions. If you know the owner, suggesting that they claim their business profile would be much appreciated.
We returned to Reliable Automotive for work on our car that needed replacing the headlights as well as a console screen. These replacements are extremely time consuming and labor intensive. Reliable Automotive repaired them perfectly and also saved us a lot of money.
We highly recommend Reliable Antomotive!
Michael Smith
Always a pleasure to deal with Reliable Automotive
I have been bringing them my cars for past 6 years. They are honest people that care about their clients and cars.
Wow! Reliable Automotive exceeded my expectations from start to finish! When I needed my pinion seal replaced on my Lexus IS 300, I found most shops quoting sky-high prices. Reliable quoted me a fraction of that—so much so that I double-checked to be sure! Brandon, who handled my inquiry, stood out for his deep mechanical knowledge; unlike other shops where the front desk seemed unfamiliar with the work, he immediately understood my issue and explained the repair process in detail. After bringing my car in, they promptly confirmed the diagnosis and even invited me to see the problem firsthand—something no other shop had done. Their transparency and willingness to educate set them apart. On top of the repair, I got other critical fluids changed and received a thorough, complimentary inspection—complete with clear photos showing everything from tire tread to diagnostic screens. This level of detail built real trust. Throughout the process, the staff was genuinely friendly and patient, taking time to answer every question without making me feel rushed or burdensome. It’s rare to find a shop where quality, integrity, and customer service consistently shine—Reliable Automotive is just that. I wouldn’t hesitate to bring my car here again, or to recommend them to anyone in need of honest auto service in Franklin.
Reliable Automotive is hands-down one of the best auto shops we’ve ever worked with! We brought in our 1999 Buick after another shop told us we needed a new engine. Thankfully, Reliable has experienced mechanics—including an engine specialist—who took the time to properly diagnose the issue and got our car running again for a fraction of the cost. We are so happy that we didn't lose our reliable old LeSabre!
John Ferguson and Mike Pickens went above and beyond, providing excellent communication, fair pricing, and genuine care throughout the process. They took the time to explain everything clearly and made sure we understood our options.
It’s rare to find a shop that combines this level of expertise with such excellent customer service. Thanks to their skilled team, our older car—one that still had plenty of life left—got the attention it deserved. We are beyond grateful and will absolutely be returning for any future repairs.
I highly recommend Reliable Automotive to anyone looking for trustworthy, top-quality service! 🚗
Great experience working with John and the Reliable Automotive team with my 14 year old Honda Accord. John and his co-worker were not only able to identify and fix my major strut issue but also fixed some small things that had been needed for a few years (fuel cap broken, worn down brake pedal, missing engine cover). Everything was done perfectly and quickly. The price was right and I have absolutely no issues or complaints after the work was completed. I highly recommend this business and will be returning soon to have my other vehicle inspected and serviced as needed. Thanks!