Rapid-Rooter Plumbing & Drain Service

If you have a drain issue I do not recommend this company. They refused to snake the line from where I requested insisting that their procedure was the best solution. I as the property owner have seen this situation before so I knew the best way to fix it. During this time a “supervisor” appeared on my property to camera the line. I was told that my drain line was in disrepair due to age. The supervisor then tried to hard sell a $6000 replacement of the line. As if this wasn’t bad enough they then used the (poor condition) of the old piping to say that any work performed by their company would not be honored with any warranty. Unsurprisingly, three days later the line was fully blocked leaving my tenant without use of their bathroom. I requested they come back and snake it from the stack pipe which I had suggested to begin with. They refused to come back and I received a phone call from the supervisor who reminded me of the conversation we had regarding the poor condition of the pipes. I only used this company because my plumber was out of town and figured a drain company was the best option. The price was double what my plumber would have charged me which makes me feel they are not honest with pricing. If you want your drain cleared call someone else if want to waste your money and receive a sales pitch call these guys.