Prutch's Garage Door

Absolutely outstanding service from Prutch’s Garage Door of Pueblo. Both of our torsion springs had failed, and they responded incredibly fast. We called around 1:50 PM and everything was completed by about 3:30 PM. The technician, Sam, replaced both springs quickly and clearly knew exactly what he was doing. What really impressed me was the extra care and professionalism. Even though the call was only for spring replacement, Sam took the time to lubricate the rollers and springs, checked the sprocket, adjusted the chain tension, and even fixed a dented track by carefully bending it back into shape. None of that felt rushed or like an upsell — just genuine pride in doing the job right. He also explained how the torsion springs work, which I really appreciated since I like understanding how things function. It’s rare to find someone who is both technically skilled and willing to educate the customer. Fast response, fair pricing, and exceptional attention to detail. Highly recommend Prutch’s Garage Door of Pueblo.

Our garage door is quite old and has been bandaided multiple times with panels struts. Now starting to buckle a little bit. We could not quite afford the new garage door quote at this time, so looked at other options with them. Caesar came by this morning, assessed the issues we were having, then gave me a few options. I chose to have all the struts replaced. He was done in 1 hour and the price very reasonable. Garage door works perfectly, likely get another couple of years out of it. Caesar was professional, courteous, efficient and on time. The office was just as professional and very responsive. Exactly the kind of service we expect as a paying customer. Highly recommend them.