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Tire Rotation
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Heat Pump Repair
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Tire Installation
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Always efficient and reasonable pricing. I got tires there when I first got my car, and I needed a sensor this round. They are patient and friendly as I discuss with my old man about the best choice and when I am asking them more questions for clarity. They don't treat me like I'm stupid because I'm female. The old man brought me up working on cars so my short fall is the way the computers have changed what you can do at home. I appreciate when mechanics can understand that and talk to me at my level.
Hands down one of the best garages in parkersburg. Went there with brake issues and Ben had me in and out of there with in the hour. Took my other car there and he did repairs on that one as well. I can honestly say this is the place to go if you want friendly service and your car repaired correctly
Dropped my grandma's car off for an inspection around 9 and came back around 3:30 and it still wasn't done. I had to wait an hour for it to get done. They charged me for wipers I didn't ask for and the drivers side wiper was just laying on the arm not even installed properly.
This place does shoddy work. The $128.00 repair on the AC in my truck, lasted less than a week. When I took it back they said there was another leak and would have to order a part for it, it would about 4 days to get and would call me when it came in. I waited for two weeks and called them, and they said it just came that day. I took it back to them at 9:00 am the next day. I call them at 4:00 PM, and they say they were sent the wrong part, and would reorder and advised me to leave my truck there overnight. and it may be in the next day, and would call me. I had to call them at 4:00 pm and they say the part is back ordered, and when it comes in they will call me. 3 weeks pass and I don't hear from them, so I take it to a local "reperable repair shop"and they are able to get the part in and do the repair the same day.
The next day I call Professional Radiator repair back and ask if my part ever came in. He tells me that was a good question and needs to go look. He says it did not show up yet. So I tell him that I took it to another shop and they were able to get the part and do the repair in the same day.
I told him that I wanted my $128.00 returned, because they didn't fix it. He did not believe another shop was able to get the part, and wanted to see the invoice for the part and repair. I ask him if I brought it to him would he refund my $128.00, he said he would have to check with the owner and would call me back.
Needless to say he didn't call me back. They actually deserve a no star review. They do shoddy work and the only thing Professional about them is they are Professional liars.
