Pleasant Air Heating & Cooling

After nearly 4 weeks they still have not fixed the heat in our house. Said parts were ordered and that took two weeks then sent a whole day gutting it and replacing parts only to say the burner was not functioning correctly and it was unsafe. This was the day before thanksgiving so I kind of understood them saying they had to wait to order the new part but here it is Monday and they we’re supposed to be there to fix it and they have not and have not called anyone back either about it.

They are the best! I had groggs install a new furnace in February and had it service by them 5 times between February and November they couldn’t figure out what was wrong with my furnace and told me it’s bad gas had dominion hope come out and tell them it wasn’t bad gas groggs came back out a few days later and basically told me tough luck we can’t fix it and we arent replacing it or giving you your money back we have bad gas. I called Pleasants heating and cooling to see if they could help me figure out the problem within a couple hours a tech was at my house and within five minutes he figured out the problem and fixed it the very next morning!! There customer service is amazing and after two weeks of no furnace we finally have a working furnace!!! They were great and actually do whatever they can to help you out and aren’t just in it for the money!!!!! I’ll never use another hvac place other than pleasants heating and cooling again!