Plano Softener Services DBA: Water Wagon

Stay away from this place!!! Called them only because the previous owner used them. They came out and said my softener had to be rebuilt. Agreed and they replaced the head (controls box) and resin tank for approx. $600 and a few weeks. Controls box failed after 6 months and not sure if resin was ever replaced because that failed 2 years later. Woman who answered phone when I called about warranty said I was out of Iuck and very disparaging to boot. Definitely not a good business model. Highly recommend going to Barrett’s in Aurora instead. They came out and rebuilt everything the correct way within the same week and haven’t had a problem since. Family owned and customer focused! Don’t waste your time and money with Water Wagon. They operate like criminals.

I can't say enough good about this company and their team. The sales/service guy that came to our house was so pleasant to work with. He wasn't pushy and was very knowledgeable. The installation was done by another tech, but the tech guy who came initially showed up to see how things were going during the install and helped the other tech out. They both were a pleasure to work with, very professional, AND great PRICE$$$$ was LESS than HALF what their competitor was going to charge us. I would highly recommend you check out this amazing team. Their estimates are free and they come right to your house at your convenience. In fact, they were at my house the same day I called, within a matter of a couple of hours or less. Thank Jason and your team! Our water softener works great!! Your team was great! Couldn't be happier!