Pioneer Heating, Cooling, Electrical & Plumbing

Robert was awesome! He stayed late to maintenance our Generac which saved us a lot of money. We originally had him come out to check on a thumping sound, and he said he could combine it with our maintenance(which we were doing the next month). He patiently educated us on how to turn our Generac on and off during an extended power outage and even let me video him for us to refer back to during an outage. He was very kind and respectful and answered all our questions with dignity. Thank you, Robert and Pioneer, for the excellent service.

We had a great experience with our HVAC repair technician, Pontraell "Jr". He was extremely prompt, arriving right on time and ready to work. He took the time to clearly explain what was going on with our system in a way that was easy to understand, and instead of just offering a quick fix, he provided a better long-term solution that made more sense for us. On top of that, he went above and beyond by safely removing and cleaning out a bird that had gotten into the unit — something we definitely weren’t expecting to deal with! Professional, knowledgeable, and thorough from start to finish. Highly recommend his services to anyone needing HVAC work done.

I have had such a better experience with Pioneer since they took over Greenway! I can not remember the name of the older gentleman who came out to change my HVAC filter and do my free yearly cleaning but he was so knowledgable and helpful! He even took pictures of my older filter and showed me the new one. This is an extra mile that other techs never did. He was also very nice and truly helpful! So glad they did this merge and that I’m a subscribed customer.