Optimum

I had a wonderful experience at the south Parkersburg store. Everyone was so willing to help as soon as we walked in the door. James was very helpful in helping me set my new phone up. I definitely would recommend this location to anyone looking for a new phone.

I honestly could not be happier with my experience at Optimum on the Southside of Parkersburg, West Virginia. From the moment I walked in, the staff treated me with professionalism, patience, and genuine care. They took the time to fully understand my situation, review my previous services, and help me find the absolute best deal possible for my household. I switched over from AT&T, and the savings have been unbelievable. Not only did they get me an amazing discounted price on my 1 Gig internet, but they were also able to add two additional lines at an even deeper discount. Altogether, I am now saving around $300 every single month compared... Read full review

This store has helped my multiple times in so many ways. First when I switched from Verizon, the James was very helpful and the cost savings was financially huge. Along with having reliable service. I still had my verizon phone and over the holiday it glitched. I ended up having to get a new phone from the Optimum Store, in which Haileigh was very helpful. I then had issues with my google, in which she and James were fantastic helping & being patient with me and the issues. James was a hero and was able to get it set back up! I cannot be any more grateful for their services!

I absolutely would not recommend optimum mobile to anyone. I been fighting with them since i started with the in september. They charged me a outragious price since i purchased 3 lines with them. I am so tired of disputing the facts and what i was told my phone charge would actually be. September ordered 3 lines. 2 lines took two months to get sent to us in mail. Bought them based on set price i was told $150 all three lines. Early october i called to cancel 2 phones i was waiting to be delivered. Told me they couldnt cancel the phone delivery i would have to reject them on delivery. Which is absolutely what i should have done in hindsight. B... Read full review

I have had there internet for almost a year, I just got there cell phone service and I can say both of them was a mistake to get, internet is slow, and they say there phone service is unlimited but it’s not was told I would have 300 dollars credited to my account for internet that still hasn’t showed up in my bill, don’t get a bill for phone service, they don’t like answering questions when you, I do not recommend them for ANYTHING! Now they are trying to keep me as a customer and will not give me a code to transfer my phone 🤬 They will be hearing from me again and will keep hearing from me , will be switching phone company’s again