Own Ocean View Plumbing & Heating?
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Plumber businesses and related repair services are available around Dagsboro, DE.
Ocean View Plumbing & Heating is a locally and family-owned plumbing business serving Dagsboro, DE, and Sussex County. Established in 1982, Ocean View Plumbing & Heating provides general plumbing, water heater installation, new construction plumbing, remodels and fixture replacements, and pump replacements. Ocean View Plumbing & Heating supports brands such as Goulds Pumps, Moen, Kohler, A. O. Smith, Rinnai, and Navien tankless water heaters.
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Called then to change a well pump. They were prompt got there in 2 days. Installer estimated $700-800 but office will bill you. Called 2 days later for the bill. Told they are doing inventory and will call following day. Next day they called said $1150 you will get the bill. 2 weeks later pump was making horrible noise. I called they came back that day. A part that was actually still in there from the old pump was stripped, they got another part and fixed it. Then we got the $1600 bill. Charging $1300 for the well pump. $300 labor that was fair. This well pump was around $600 from the plumbing supply. We Called and the woman at the... Called then to change a well pump. They were prompt got there in 2 days. Installer estimated $700-800 but office will bill you. Called 2 days later for the bill. Told they are doing inventory and will call following day. Next day they called said $1150 you will get the bill. 2 weeks later pump was making horrible noise. I called they came back that day. A part that was actually still in there from the old pump was stripped, they got another part and fixed it. Then we got the $1600 bill. Charging $1300 for the well pump. $300 labor that was fair. This well pump was around $600 from the plumbing supply. We Called and the woman at the desk denied we were ever quoted the $1150. She was hostile and not a customer service representative at all. I do not recommend them and I did see that they are not a BBB recommended company. I should have looked there first
Very responsive and professional. When I called, I was greeted with a live person (no AI or answering service) that had access to the teams calendar, triaged the issue, and set up next day appointment. Team arrived within the window, diagnosed the problem and repaired within 30-45 mins. Just received the invoice and bill was very reasonable for the work preformed - very satisfied new customer here!
From the time I asked for a plumber recommendation on FB in my community to my first call talking to Karen getting me scheduled. This company was flawless. Karen got me booked the same day and then a few hours later Patrick and Mason showed up and fixed what other's were not able to do. 100% a must if you need this type of service. Thank you all!
Buyer beware. I would never do businss with this company ever again. I had them winterize my villa which has an outdoor shower. They never told me they would disassemble the shower head and store it in their shop until I called to find out what happened to my shower head. I then paid to have them come back in the spring to de-winterize my villa but was not home when they did the work. When I finally got to checking the property, I noticed the outdoor shower head was leaking. When I called to inform them of the issue, they never told me there would be charge but rather sent a tech out to repair. The tech had to call me as he didn't even know w... Buyer beware. I would never do businss with this company ever again. I had them winterize my villa which has an outdoor shower. They never told me they would disassemble the shower head and store it in their shop until I called to find out what happened to my shower head. I then paid to have them come back in the spring to de-winterize my villa but was not home when they did the work. When I finally got to checking the property, I noticed the outdoor shower head was leaking. When I called to inform them of the issue, they never told me there would be charge but rather sent a tech out to repair. The tech had to call me as he didn't even know what the issue was when he arrived which leads me to believe they didn't run the outdoor shower to make sure it worked propertly before they left. They told me the charge was to fix the showerhead which involved replacing it. I told them the shower head was working find before they winterized the unit. So they're charging me to fix a problem they created and I find it hard to believe they replaced the shower head as it looks exactly like my old shower head which they don't make anymore.
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