Ocean View Plumbing & Heating

Buyer beware. I would never do businss with this company ever again. I had them winterize my villa which has an outdoor shower. They never told me they would disassemble the shower head and store it in their shop until I called to find out what happened to my shower head. I then paid to have them come back in the spring to de-winterize my villa but was not home when they did the work. When I finally got to checking the property, I noticed the outdoor shower head was leaking. When I called to inform them of the issue, they never told me there would be charge but rather sent a tech out to repair. The tech had to call me as he didn't even know what the issue was when he arrived which leads me to believe they didn't run the outdoor shower to make sure it worked propertly before they left. They told me the charge was to fix the showerhead which involved replacing it. I told them the shower head was working find before they winterized the unit. So they're charging me to fix a problem they created and I find it hard to believe they replaced the shower head as it looks exactly like my old shower head which they don't make anymore.

Called then to change a well pump. They were prompt got there in 2 days. Installer estimated $700-800 but office will bill you. Called 2 days later for the bill. Told they are doing inventory and will call following day. Next day they called said $1150 you will get the bill. 2 weeks later pump was making horrible noise. I called they came back that day. A part that was actually still in there from the old pump was stripped, they got another part and fixed it. Then we got the $1600 bill. Charging $1300 for the well pump. $300 labor that was fair. This well pump was around $600 from the plumbing supply. We Called and the woman at the desk denied we were ever quoted the $1150. She was hostile and not a customer service representative at all. I do not recommend them and I did see that they are not a BBB recommended company. I should have looked there first