Nissan of Jefferson City Service Department

What an amazing team! I am overwhelmingly grateful to Brian and Zach and the incredible mechanics who spent 2 days wrestling with my ornery, elderly truck! I am back on the road with heat I can control and renewed confidence in my truck's ability to get me where I need to go. I live 45 miles from the Nissan shop. At 4:30 Friday afternoon, I got the call that the truck was ready. Their shop closes at 5:30, but Zach and the mechanic were willing to stay as long as necessary for me to get there (through rush hour and highway traffic). I arrived with barely 10 minutes to spare, and the mechanic still took the time to provide details about the wor... Read full review

Zach was terrific. My son purchased his Dodge Ram there in October, 2019, and has had some service work done over the years. On Friday, Nov 7, we stopped by ‘shortly before closing time’ yet Zach was patient and gave us several choices in scheduling an appt. Also, my son was worried about one tire being low yet Zach didn’t hesitate to check the tire and added air to all 4 tires which we really appreciated. Today, Nov 14, we came in to have the oil changed. The wait was much shorter than expected. He is such a good representative of the Nissan dealership who is fortunate to have him as an employee. He made our experiences stress free. Susan... Read full review

My experience with Brian or Victor have always been very good. They are very courteous and easy to work with. I have had bad experiences with a different dealership so it's nice to work with Brian and Victor. They are always willing to answer my questions and work with me.

The Nissan service department consistently provides excellent service. I bring all my vehicles to them, including a Dodge and two Volkswagens. Their customer service is top-notch as well.