Nick's Auto Service

Called Nick’s Auto Service for the first time because I needed someone to have a second look at my vehicle after unsure opinions from other mechanics (I’m very particular). I called and spoke with a lady by the name of Jennifer (super kind and honest). Told her my situation and she gave me her professional opinion and guided me through their services step by step. Their prices are competitive and each member I spoke with was extremely patient and professional. I had my front struts replaced and was able to pick my car up within 24 hrs . My car drives like it’s brand new! I plan to continue my business with them for future needs and would highly recommend based on my service experience.

I had taken my car into another shop for a slight, intermittent grinding noise, which I thought may be my brakes. They came out with a list of "urgent" repairs needed and quoted me nearly $4,000. I took my car to Nick's for a second opinion, and they gave it a full, thorough inspection and reported that my brakes had 40-50% life left and reported that the repairs the other shop said were "urgent" were either completely unnecessary or not needed for many more miles and the other shop was trying to take advantage of my clear lack of car knowledge. They did not charge for the inspection and gave me much needed peace of mind about my car. The entire staff was also so kind and clearly cared about my wellbeing. I will never take my car anywhere else and would highly recommend everyone take their car to Nick's as well!

Awful experience. Took my car to them for an engine/coolant issue for them to diagnose the problem for over 200$ and say the repair would be over 3,000$. Whatever. Problem is that when I retrieved my vehicle the driver side handle switch was gone and the fuse box was open. I had to search my car for the door to the fuses and they tried to gaslight me, saying there was never a reason for them to look in there. When I asked why the switch was gone they said they would order me a new one but I would have to come down for them to look at it. I did and they saw it but after a week and no update, they again say they need to see it. Easy solution? Google it. I don't expect I'll ever receive a replacement part from them and they will never receive my patronage a second time. 0/5 ⭐