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Water Heater Repair
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Pipe Repair
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Thermostat Repair
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Today I noticed a issue with my hvac and called Nexgen and was so happy a technician was able to come out today. Ethan has been to my home before and as usual he is very knowledgeable and knows his job very well, but also hes kind and very respectful. Not rushing but being very thoural. Every tech that has come to my home has been awesome but Ethan always stands out. I recommend Nexgen for so many reasons, but most important they get the job done properly and with care.
I contacted NextGen for a plumbing concern after hearing a constant noise that I initially believed was coming from within the walls. The technician who came to my home was Ben, he was professional, punctual, and knowledgeable. After assessing the issue, he explained that the sound was actually coming from the toilet, which made sense once he pointed it out. I appreciated that he took the time to explain the cause clearly.
The repair was completed successfully, and the noise has stopped. The technician was courteous and efficient.
My only concern was the cost relative to the time spent on the repair. The work itself took approximately 10–15 minutes, which made the pricing feel higher than expected for the amount of time required. While the issue was resolved properly, greater transparency regarding pricing for minor repairs would have improved the overall experience.
Overall, the service was effective and professional, and the problem was fixed.
The whole experience, from initial call to completion, was seamless. The customer service personnel were efficient and professional. Our technician, Tony was very knowledgeable. He provided us with several detailed options to meet our needs. The upgrading of our heating ducts was quick and efficient. After the replacement of the furnace motor, our furnace was operating like new.
The guy's got here at a perfect time for me. They did the install quickly and most importantly they double checked the work and cleaned up everything. I was very impressed with them and extremely happy with the work they did. I would hire them again without any hesitation. Thank you for an excellent job done!
Love Nexgen from all the A/ C and heater maintenance and cleaning companies we had tried Nexgen had done several Ac ; Heater system cleaning and maintenance and Air duck cleaning for us in Culver City .
As well they did a deep Sytem cleaning when we had smoke and soot due to a neighbor house being burnt and explotion .
They are the best and really professional and knowledgeable.
Do a deep inspection
They are also great doing
Our air duck cleaning and cleaning of the water heater .
We highly recommend them .😍
Ray the technician was great as well as prior technician Felipe and others ( jose who did our system cleaning that had came to our house.
Thank you . All of them are very nice and caring. As well as customer service .
Very professional and caring.and knowledgeable z
We highly recommend them .
We really appreciate and Bless . That they look up for us so our system gets cleaned well and get the tune up .changed our filters again ; did a deep cleaning of the system and blower.
It keeps us to get a clean air and purify our air
Thank you . We are very happy and satisfied with their service.
You will also be very happy.
Thank you Nexgen .you earned our trust and we will keep using you