Mr. Rooter Plumbing of Pittsburgh

Had to redo all the work they did after paying around $3,000 dollars. We had a bursted pipe. The connectors they did were cheap and weak. A year later, I had to fix all the connectors. The professional plumbers who came in after to give quotes were way more knowledgable. If the price had been affordable, I could look the other way, but at this price, it should not have been this problematic. They send inexperienced, young plumbers.

Do you think it should cost $975.00 - a $100.00 coupon total cost of $875.00 just to replace a main line valve, which only took 1& 1/2 hours to install? They say PROUDLY one flat rate on their website. However they won't tell you what it is on the phone. The plumbers were excellent but the PRICE GAUGING WAS RIDICULOUS. And did I mention it was sitting right there in my basement, NOT UNDERGROUND!!! Google it to see how much they say it SHOULD COST YOU. It was a PLAIN SHUT OFF VALVE that they had in their truck.

My hot water heater had to be replaced. It was leaking (from corrosion) and wasn't working anymore. It had 19 years of service, which was very good, especially because I did not flush it every other year as they recommended. Lime builds up in the hot water heater in time because of the hard water in Moon Township and eventually the sludge (lime) corrodes the hot water heater. Josh Farabaugh and his helper Jose came very quickly to help me. I called them the night before and they came the next day, which I wanted. I lived without the hot water and using towels for the water leakage overnight. Josh and Jose were quick, professional and very courteous. My hot water heater was replaced, and the water feed valves were brought up to code for Allegheny County.