Absolute Heating & Air offers ac repair, furnace repair, hvac maintenance, and hvac repair in Morgantown.
Absolute Heating & Air offers ac repair, furnace repair, hvac maintenance, and hvac repair in Morgantown.
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5 public reviews
Great experience. Old HVAC went out while out of town. They worked with me to facilitate temporary fix, and I ended up deciding to replace the whole system. They worked under a quick timeline and everything was seamless and followed up with me to ensure everything was to my expectations. Market priced, great service.
Anthony Peppers was extremely professional from start to finish. He showed up on time, communicated clearly, and handled everything with confidence and skill. His attention to detail and respect for the space really stood out. You can tell he takes pride in his work. I highly recommend him to anyone looking for quality service done the right way.
I highly recommend Absolute Heating and Air. The technician was courteous, professional, and knowledgeable. He worked efficiently while taking the time to explain everything in clear detail. Rather than pushing the most expensive option, he presented three different solutions with thoughtful recommendations and allowed me to make the final decision without pressure. His professionalism, patience, and approachable manner made me feel comfortable asking questions, and I never felt rushed or uninformed. Overall, an excellent experience.
Trey my service tech did an awesome job, he answered all my questions in detail and went over everything with me so I knew what was going on at every step. He also reviewed my system and pointed out options to upgrade or improve based on new standards, not because he was trying to make a sale but just so I had all the information possible so my heating and cooling system worked efficiently and effectively. He was kind professional and a huge help, I would definitely recommend this company to anyone looking for repairs.
The Absolute team was very friendly and personable. However after paying $587 ($79 service and $500 for a diagnostic) they thought the sequencers needed replaced after being at my home for five hours. The lowest quote they gave me was $1200. Feeling skeptical, I got a second opinion, needless to say the other company has my heat pump working in a winter storm and I only had to pay a $90 service charge with them. Absolute tries to oversell (memberships, custom filters, etc.,) and seem to overcharge. I would not recommend them. **** Kudos to the Service Manager Brandon for quickly contacting me and refunding me for the diagnostic fee. Though my experience wasn’t the best, Absolute follows up and ensures you’re completely satisfied, no matter the outcome. Many companies don’t do this. 5 star review for customer service and follow up. Great job! ****
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