Mr. Rooter Plumbing of New Orleans

Had an Emergency where the Tub hot water faucet dial popped off and water was gushing out towards the back wall of the tub. Mr. Lampton arrived within 25 minutes of my call in to Rooter Man, assessed the situation and completed the repair quickly. Thanks to Mr. Hampton of Rooter Man for his quick response and timely repair. I am most appreciative.

It was very easy to book an appointment online and have the issue fixed within the same day. They quickly repaired the issue and advised me on the overall condition of the area they worked on. Mr. Chad was polite and knowledgeable. I was satisfied with the service and plan to book future plumbing repairs with this business. Their pricing was very reasonable for the issues resolved and they accept tap which was super convenient.

From the moment I called for an emergency issue, the company was friendly, efficient and responsive. They kept me informed via text and email of their visit. When Zach arrived, he introduced himself, was polite, and didn’t waste time getting down to business. He diagnosed the problem quickly and we discussed the solution. He cleaned the line, flushed it and checked it with the camera. The communication and professionalism from start to finish was great!

I am over the moon impressed with this company. They use a high tech scheduling system that alerts you when they are en-route with reminders along the way. The technician, Zach was very professional and knowledgeable. I recently purchased an older home and did the usual plumbing inspection. It was reported that I needed a very expensive main sewer replacement. So, I called around and chose some of the most highly rated companies in the area to confirm the inspector's findings and to provide me with pricing on the main line replacement. First on the job was Mr. Rooter and their guy Zach. He asked some questions and immediately got to wo... Read full review

We had a great experience with Mr. Rooter Plumbing and Zachary Sykes, their technician. He was punctual, professional, and clearly knew what he was doing. He diagnosed the problem at my mother's home quickly and explained the solution in a way that was easy to understand, which made it easy for me to interpret to my mother. What really stood out was his great sense of humor—it made the whole experience much more pleasant and put us at ease right away. He was respectful of my mom's home, worked efficiently, and cleaned up thoroughly before leaving. I also really appreciated how the company sends a picture of the technician ahead of time. Tha... Read full review