Frischhertz Electric

I was stopped at a red light in Mid City two days ago and right as the light turned green, a man got out of his Frischhertz Electric marked truck and stopped traffic to help an older female amputee get across the street. It was pouring rain and she had been waiting in her wheelchair for a while for a clear intersection. I took down a plate number in case he could get back some of the good karma he put out but I’m just glad to see someone happily take a minute of their day to help someone in need.

I purchased a house that needed several repairs and most of the old wiring replace. I search for companies and I was impressed with Frischhertz Electric. I called on Wednesday Sept 9th, and was told someone would call me back by the end of day. Nobody call me. I called back on Thursday Sept 10th. I was told they were in a meeting but some one was going to call me back. Nobody called me back. I called on Friday Sept 11th. I explained the person who answer the call and she told me she was going to bring this up to the manager and have some one call me back. I never got a call back. I called today Wednesday Sept 16th a week later and they transferred me to a manager. I explained what happened and he did not apologize. His response was " things like that happens". They have several years of experience but they sure are very unprofessional. Upper management should revisit the way potential customers are handle. I will not use them and I wanted to share my experience so people are aware on how unprofessional they are and do not care for customer service or new business.