Own Mr Phix Certified Apple Repair?
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Mobile Phone Repair Shop businesses and related repair services are available around Wilmington, North Carolina.
Mr Phix Certified Apple Repair is listed as a Mobile Phone Repair Shop serving Wilmington, North Carolina. Contact this business for service details, directions, reviews, photos, and profile information.
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I am extremely dissatisfied with the service I received at this business. I brought my phone in for a swollen battery replacement, and as a result of the repair, my screen was damaged. The company offered to repair the screen at my own expense😳. I brought in a fully intact phone, and after their repair, I received it with a broken display showing white lines. I contacted the owner of the business, Ted, and asked him to resolve this issue. I requested that the screen be replaced at the company’s expense, as they created a completely new problem — I came in with one issue, and they caused another. Not only did the service refuse to fix the da... I am extremely dissatisfied with the service I received at this business. I brought my phone in for a swollen battery replacement, and as a result of the repair, my screen was damaged. The company offered to repair the screen at my own expense😳. I brought in a fully intact phone, and after their repair, I received it with a broken display showing white lines. I contacted the owner of the business, Ted, and asked him to resolve this issue. I requested that the screen be replaced at the company’s expense, as they created a completely new problem — I came in with one issue, and they caused another. Not only did the service refuse to fix the damage, but the owner also insulted me personally. During my communication with the owner, he called me a “ridiculous client” and stated that they have zero tolerance for someone like me. This behavior was completely unprofessional and disrespectful. Additionally, they told me that I am responsible for having a battery from a previous service, even though I never had any problems with the battery before and this was the very first battery replacement ever. Overall, I am highly dissatisfied with the service and do not recommend this company. I now have to pay for the screen repair myself, and I am extremely unhappy with the entire experience.
I’ve used Mr. Phix twice now and they have provided amazing service both times. My phone battery finally wore out not long ago. I was worried I wouldn’t be able to get it fixed before the snow storm. I took it to Mr. Phix and they replaced the battery in less than an hour. They know what they’re doing and on top of that they are very friendly and helpful!! I truly do not write reviews often but I have been so pleased with the service here and wanted to share my positive experience. Thank you guys for the excellent customer service!!
I want to highly recommend Mr. Phix Certified Apple Repair for the incredible work on my laptop. My battery life had plummeted to 2%, and the laptop had completely stopped charging, even when plugged in. After a disastrous experience with official support channels, the team at Mr. Phix provided the high-quality service I was looking for. Ted was clearly skilled and was able to diagnose the issue immediately. Unlike other service providers that suggested a month-long wait, Ted had the the correct battery in stock and performed the replacement with impressive speed and precision. My laptop is now charging perfectly and running like new. If yo... I want to highly recommend Mr. Phix Certified Apple Repair for the incredible work on my laptop. My battery life had plummeted to 2%, and the laptop had completely stopped charging, even when plugged in. After a disastrous experience with official support channels, the team at Mr. Phix provided the high-quality service I was looking for. Ted was clearly skilled and was able to diagnose the issue immediately. Unlike other service providers that suggested a month-long wait, Ted had the the correct battery in stock and performed the replacement with impressive speed and precision. My laptop is now charging perfectly and running like new. If you are looking for professional, honest, and high-quality hardware repair, look no further than Mr. Phix.
I had a fantastic experience with Mr Phix. After my computer crashed, they were able to perform an emergency repair and recover all my files. Ted was excellent throughout, providing updates and clear communication. At checkout, Micah was friendly and thorough in reviewing the repairs. This team is professional, reliable, and truly a lifesaver. I highly recommend them!
Mr. Phix now offers gift cards, and to celebrate the holidays, we’re giving you more value for your money. For a limited time, enjoy our holiday bonus deal: Spend $50 and get $60 Spend $100 and get $120 Spend $150 and get $175 Perfect for phone repair, tablet repair, laptop repair, batteries, screens, and accessories. Stop by Mr. Phix today to purchase your gift card. Quantities may be limited, and this offer won’t last long. 📍 Visit us in-store 📞 Call (910) 399-5014
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