Mr. Holland's Home Services

Do not use Hollands. Ever since they were bought by PE their service techs are unreliable , dishonest and not knowledgeable. We had the club membership that included AC/furnace tuneups annually and a discount off any services needed. During my last two tuneups on my furnace there have been issues according to their techs. The first time the tech came for a tuneup was there for hours, then told me a part was broken and my furnace wouldn’t work but it had been working fine prior to him being there. They told me we needed a new part that would cost about $1K… very sketchy (Hollands fixed it no charge… ) Recently I was told by George that our furnace was deemed unsafe due to high CO PPM. And he shut off my furnace same day and told me it would be 1-3 weeks to get a new heat exchanger and they suggested due to age that we get a new furnace. I said so I would be without heat for 1-3 weeks waiting for a part? He said yes. But we could have a new system put in in days. He and Brett their sales guy were very pushy about this. I had a different hvac company out the next day for a second opinion and he told me my furnace was absolutely fine and in good working order!! Hollands uses scare tactics and misleading information to gain sales. Please consider going elsewhere. As a homeowner I’m disgusted that in trying to have peace of mind and maintain my home I am instead lied to.