Mr. Appliance of Madison

I needed my dryer fixed ASAP! Not knowing anyone locally, I went online searching and found Mr. Appliance. I scheduled my appointment, received a call informing me of when my technician was on his way, and I was not disappointed. Jermey was highly professional yet personable, showed me what needed repair, and provided the cost immediately. He came back the next day with the necessary parts and fixed my dryer. I am highly satisfied with the entire process as the company was informative, reliable and professional.

I do not recommend this company. The technician was very nice, however the part that was replaced cost less than $20 and I paid over $200 for work that took less that one minute to unsnap and snap back. This is something that I could have easily replaced if I had been told. The manager was very insensitive. They say they are locally owned however, they drive vehicles that have out of state tags. I will do better when choosing a locally owned appliance repair company in the future. Lesson learned. Save your money and call a local business not a franchise.