Aleah Mason
BEWARE: Do not trust this company with any of your appliance repairs. They will lie, cheat, and steal from you. They promise a (90) warranty and then say that the warranty is only for parts and not for their repair services. We paid $225 for a washer repair with this store. After three weeks and us having to make SEVERAL calls to the alleged owner (Phinese) he said that the washer was repaired. We bring our washer home, and it will not power on AT ALL. Might I mention that it had POWER when we brought it to the store. The only issue was that the washer would not fill with water and that is what was to be repaired. They ruined the washer and then "Phinese" said that the issue was not his concern, and they did what was needed. He refused to look at the washer even though they clearly messed it up worse. He hung up on my husband and I and made threatening remarks. He refused a refund and then said the (90) warranty he guaranteed when we first met was a lie. The warranty is only for parts. CORRUPT and FRAUDULENT ESTABLISHMENT. I do not even know how they stay open. PLEASE do not trust them or use them. They will lie to you and take your money for nothing. They are not reputable. They state they are accredited which is a LIE. They are not accredited by the BBB.