Maine Radon & Water Treatment

I'm so thrilled that I chose Maine Radon & Water Treatment to help me with my high levels of radon in the air in my home. I was curious what the radon levels might be in the home I recently bought and I was flabbergasted to find the numbers were so high! I immediately did some research and through several recommendations and great reviews, I called "MRWT" and they sent out a rep to evaluate my situation within a few days. It was clear I was going to need a mitigation system so I went ahed and set up an appointment. It took a few weeks before an appointment was available but that was okay, they are busy! From the first call I made to the installation completion, every single person I dealt with during the process was understanding, kind and patiently put up with my unending questions. The installation was fast, clean and well thought out as to where it would best go with my input important to them. It almost seems like a miracle but the levels actually cratered in no time and are way below what is safe (two days) and I feel so much relief. The price seemed reasonable for sure and I couldn't have asked for a better company to have helped me with the project! I definitely recommend MRWT for your radon mitigation needs!!

Not just a review, but a story of professionalism, communication, expertise and persistence. When I called Maine Radon & Water Treatment, I hoped to find a company that could solve a problem I had been struggling to fix. Over the last 14 months and countless visits from another company, my radon water mitigation system remained undiagnosed and unrepaired. When I contacted Maine Radon & Water Treatment, the phone was answered, my story heard, and within a few minutes, I was transferred to someone who could help. I was surprised to be given the chance to have someone drop by that same day. When a representative came out, I was cautiously optimistic. It was explained that he was in the area and could have a look, having been nearby. Still, I want to add...same day which may not be normal however made me feel as if this company was interested in my problem. I was reassured by the knowledge that was demonstrated and felt positive that my issues could be solved. We set an appointment. The day of the appointment, a number of issues were discovered and resolved, none of which had been discovered by the previous company. After more discussions and more discovery, it was explained that I would need a part and another visit. Progress was made; I was pleased and continued to be optimistic. Upon return, things moved quickly. Parts were installed and tested. At one point, there were phone calls to what I believed to be the original engineer of the control panel for the unit. Whoever it was, working in tandem with the technician, checked off issues and by the end, resolved and fixed what had been done wrong by the previous company and what was wrong in the first place. In the end, after all this time, my unit is repaired and working correctly. Never did I feel like anyone who helped was incapable of fixing what was wrong. More so, I was impressed that when something came up, I was told, "I don't know; let me find someone who does." This simple communication was all it took for me to understand I had found the correct company. That statement, which was made by more than just one individual at Maine Radon & Water Treatment, instilled trust and demonstrated professionalism. That expertise resolved my problem, earned my trust, and gained a customer. Thank You everyone involved at Maine Radon & Water Treatment Benjamin Gray, Maine