Phoebe Trinh
I would give them a negative rating if I could. -Their services are terrible. They just want to grab your money and run -They skipped essential steps while installing my flooring, causing long-term damage. -The tiles they installed for me now leak dirty water from below, indicating that they probably didn't even put concrete underneath. -They also use every chance to add more fees to their services. -The floor liner bubbled up after only a couple of months. -The stair installation was also terrible, as the wood started to fall apart and pinch my foot as I stepped on it. -They installed an island without an outlet, even though I requested one. While building, they didn't even use the slab design I chose because it was out of stock; since I am easygoing, I wasn't going to start an ordeal over it. I'm unsure if that was the case or if they have to use the cheaper product for us because we have no construction knowledge. Furthermore, when we cleared my brother's room to turn it into a baby room, we noticed painting spots all over. -They did not move anything and only painted to please the visible eye. We are now seeking out them to make this right. If you don't have experience in the same field or knowledge of fixing houses, I wouldn't recommend using their services. They are not honest and genuine in providing their services. Unfortunately, we didn't have basic knowledge of construction and were scammed by them.
