Kori Montano
The worker from James Plumbing was very nice. He spoke to me in terms I understood and explained the problem well. He also offered suggestions on how to prevent in the future. When there was a problem that came up right after he left, he came back quickly and resolved it early the next morning after trying to help me over video call. I was very grateful for the time he took to explain everything, and made sure my family had hot water.