Iron Door Works

Wow, This place has great customer service in the showroom. They like to talk the talk about their doors. You would think these doors are made here in the US but wait……. They are shipped from China! What! The great customer service ends once you make a purchase and they are installed in your home. If you need any adjustments or fixes, they ghost you for months……. No return calls, emails, or text. My daughter has been unable to use her patio deck all summer and has been trying to get a repair since May. They tell her the repair guy is “Out of the country”. And now their main sales guy, Justin is out of the country too. It’s a lot of money to spend on doors and not be able to get any service for them. If I could give them less than 1 star I would. I also had problems with my doors and it took them several months to come out and repair. The ghosting is unacceptable!

We purchased a few doors, both interior & exterior, from Iron Door Works and the quality & workmanship of the doors is exceptional . They are sturdy and do not rattle at all while being easy to open & close. The craftsmen who install them are equally high in their skill & precision.They’re also courteous & complete their task in a very timely manner. It took just 2 days to install 2 interior doors and the exterior patio door. Overall the doors have transformed our already beautiful home into an even better one.