RealRedDevil
I originally sought out UbreakiFix as it was the first return result on Google when searching for iPhone repair in the area. Once I made an appointment online, they texted me multiple times to confirm the appointment. I arrived on time - it's a fifteen minute drive from my house - and the technician told me that they didn't have the correct part. He then said I could still replace the back of my iPhone16 but it would effectively be double the cost with what they had in stock. No thanks. This wasted my time - and lacked basic courtesy - because it could have been solved by a phone call. Won't be going back there again. I called iRepairTek based on proximity and reviews and reached Omer, the owner. He confirmed he was able to help, he was transparent about pricing and turnaround time. I dropped off the phone and it was completed quickly - same day. I found him to be very knowledgeable and communication throughout the process was courteous and service-oriented. Overall, I had a great experience thanks to Omer and I'll come back again for any hardware needs. Thanks, Omer!