HomePro RX

I had a frustrating experience with HomePro Rx during our rebuild. While they communicated well early on and completed demo and framing, things went downhill once permits were approved. After we paid the second check, work on our home stopped for 4-5 months. They blamed delays on an electrician's personal leave, but instead of hiring someone else, they left our project stalled. This type of pattern continued to happen throughout the process. As a result, deadlines were repeatedly extended without proper communication, and it was hard to get specific answers from staff. Jorge, the owner, was the only person who could tell us updates. However, he rarely gave direct answers. We faced constant delays, poor transparency, and unfinished work, including missing windows and incomplete siding. Homepro RX only seemed motivated to work when the city required inspections or when they needed money from the bank. The bank even denied funds due to the lack of progress. After the city approved our home for occupancy on a Friday, Homepro RX stopped working when the final touches and cosmetic tasks were not complete. My husband had to contact them to finish the work. For example, we were missing trim and our steps were not done. In the end, they rushed to finish the job, leaving several tasks incomplete. We had to hire another contractor to fix their work and finish the job. The owner adjusted the invoice and removed tasks that they didn’t complete. My family experienced a house fire and we never had the chance to live in our home. Thus, we were disappointed by the lack of urgency and empathy in completing our project. After 14 months of being displaced and waiting for the completion of the rebuild, my family and I did not expect for our home to look so unfinished, especially without having screen doors, new basement windows, or shutters. Andres and Jorge are knowledgeable about aspects of the construction process. While expertise is important, it’s just as crucial to focus on supporting clients and managing the business with care, clear communication, and professionalism. Feb. 2026 It took your company a year to respond. There was never delays from the insurance company. You we were seeking to get addionitional money from insurance without work being done. We actually over paid. Your company also had to give us money back from tasks you did not complete. We waited months without tour company actually doing work and did not complete. Work was rushed. We also found it to be concerning that your company was remodeling your office after receiving money from us and stopped work on our project. I addressed many of these concerns in person. Lastly, those pictures are from the end after we addressed issues with some finished tasks. I am speaking my truth and experience.

HomeProRX installed my Trex deck and did a phenomenal job. Even the town inspector was impressed with the workmanship! Jorge and his team at HomePro also did a great job taking out an old door, installing a new wall, and matching my existing paint to finish it off. The team did a wonderful job with everything. Now, the best part of my house is actually outside the house. We will definitely enjoy it this spring. Thank you, HomePro RX.

From start to finish, HomePro Rx was a great company to work with! I was looking for a contractor to do the "build out" for my business (yoga studio) and HomePro Rx was recommended to me by a fellow business owner. In our initial meeting, Jorge offered suggestions for the layout of the space that were FAR better than what I had been envisioning. I had never met a contractor who was so good at all phases of the building process, including designing! Just a few days later he showed me his proposed floor plan and a detailed, itemized proposal. His prices were very fair and well-explained, and we easily negotiated changes to his initial proposal, as my vision for the space evolved. The demolition and construction phases went seamlessly. Each evening the crew left the space meticulously clean and Jorge texted me to tell me what had been completed that day, as well as what was pending for the following day. Communication was clear, honest and reliable. I was on-site for much of the construction phase, as I was working on getting the business up and running. Jorge and his crew create an exceptionally pleasant working environment together, and it was nice to work along side them. At one point, Jorge had an idea for the main doorway into the studio which was quite different than what we had originally discussed. I couldn't quite envision what he meant....but by then I had a strong sense of his creative abilities and knew I should just give him creative freedom. I'm so glad I did! The doorway is beautiful; it's a work of art. Everyone who enters the studio comments on it. Competent, creative, reasonably-priced, on-time, reliable, kind and conscientious...what more could anyone want in a contractor?

I have to say I am THOROUGHLY impressed with HomePro Rx! We had quite a few companies come out to our home to give us a quote on some repairs we were looking to have done to our wooden retaining walls. Jorge (the owner) himself came to our home and went over all the options in regards to the the repairs and even explained the pros and cons of each option. The response time to my phone calls and texts were timely and professional and the quote was actually provided to us the very same day! The price we were quoted was VERY reasonable and everything was itemized which was so helpful to see! Once we decided to hire Jorge for the job he was able to fit us into his schedule within less than a week. He showed up to our house right on time and the job was done flawlessly. I really can not say enough good things about Jorge and his company. The experience was so seamless and there is no doubt in my mind that we will be using him again for any future work we need done on our house!!