Hearthside & Home

We just hired Hearthside & Home to install a new gas insert to replace an older 1980s style fireplace that we could not figure out to save our lives. From start to finish we are so happy we used H&H. We went into the storefront knowing nothing about what is available and were greeted by the owner who gave us a full rundown of what is on the market and what they offer. This was not presented as a sales pitch in any way. He just seemed happy to inform us. We then decided to go ahead and schedule a consultation at our house which was complimentary and from there we decided this was the place to go with. 1) We like that they are family owned and have been in the business for a long time. 2) After reading a lot of reviews online, we like the brands that they offered. 3) We felt the pricing was fair and they broke down each component in the bid. 4) the online reviews of the company speak for themselves. 5) Maybe most important, communication was excellent! I could go on and on but I will spare you. Yesterday and today were install days. They removed the old unit, I cleaned and painted. They came back the next day, early, did a final stone cleaning. Everything was installed and ready to go in about an hour and a half. The unit works as said and the heat it provides is amazing! We are soooooo happy. We plan to install a second downstairs in the next year and won’t hesitate to use Hearthside. Photos of before and after.

Chris helped me out today. Mostly walked in to be educated more about my existing wood fireplace. Things to look out for, how to baby proof, cracking masonry and the like. Chris was extremely knowledgeable and I felt very comfortable that, not knowing everything about my home, that he was giving me sound advice and explaining his reasoning. Safety was his #1 priority without him flat out saying it, which I appreciated. Bought some glass cleaner because I felt so impressed I needed to support somehow. Will find ways to support them again in the future.