Ballard Natural Gas Service

Had a new furnace and 2 splits installed today and it couldn’t have went more smoothly. I was a little nervous about the job, but Jay, Anthony, Nick and electrician D.J. were all wonderful to work with and very knowledgeable and confident in their skills. They even found a less intrusive way to do part of the job that worked out great. Very nice crew, and Ashley and Zoe and the rest of office staff are equally friendly and very responsive. Been a costumer for years for repairs and maintenance, and with this first major purchase would definitely continue to recommend them - great company.

Tyler, Juan and his team were absolutely fantastic! They previously installed our ductless system, and we were so happy with their work that we hired them again to install more ductless units and tankless water heater, and remove our furnace and gas water heater. Once again, they showed up early, explained the process clearly throughout the day, and cleaned up thoroughly afterward. Professional, efficient, and trustworthy. Highly recommend!

After reaching out to three other HVAC companies—Lifetime Heating and A/C, Go Green, and Evergreen—I ultimately chose Ballard Natural Gas to install a new Mitsubishi HyperHeat heat pump in my home. Joe, the sales person, truly earns his title as a systems design expert. He was the only one who took the time to thoroughly calculate my home's manual J, measuring every window and coming prepared with the King County property record to ensure accurate sizing. This attention to detail immediately set Ballard apart. Joe explained every step of the process, which gave me confidence in the project, especially compared to the other companies whose sales reps spent just five minutes looking around before leaving. Ballard provided the most reasonable quote and was flexible during negotiations The entire Ballard team made the experience seamless. Zoe from finance was incredibly helpful, patiently walking me through all my financing options and even resolving a concern I had about Ballard’s warranty and lifetime service claims—both of which are solid and reassuring. Clinton also deserves a shoutout for confirming the work I needed to do to install the A/C disconnect for the outdoor unit; his enabling and helpful attitude made both my prep work and the installation day smooth and successful. On installation day, Jay and Anthony, the service technicians, were fantastic. They took great care to keep my home clean, and Anthony worked hard to ensure the outdoor unit was installed tightly and neatly. Jay’s nearly 30 years of experience showed in the fit and finish of the indoor unit—his work integrating it with my existing ductwork was truly impressive. Overall, I would easily recommend Ballard Natural Gas to anyone considering HVAC work. From the first touchpoint, every member of the team was professional, thorough, and genuinely invested in making sure the job was done right. The combination of expertise, attention to detail, and customer service made this a standout experience.

Ballard Natural Gas just completed the installation in our condo of mini splits. It took two days, and scheduling was super easy and prompt. I choose them because of all the vendors I had come out and provide estimates, they were the most thorough, explained everything well, and the price was reasonable. Tony came out to do the estimate, and Zoe helped with scheduling and figuring out the financial piece. Installation was done by Juan, Humberto, Alex & DJ, and they were very professional, polite, on time and easy to work with. I definitely recommend them.